Your products look like food, are they edible?


Are Cakestry Cosmetic products a cure eczema, psoriasis and other skin conditions?

While we cannot make any definite public claims that our products prevent or cure any type of condition/disease, we can say that many of our loyal customers have found relief for related skin conditions using our products. In fact, our company was started because our founder, Kendra Cosey, wanted a natural cure for her baby’s eczema, and it has worked wonders for her and her family.

When will I receive my order?

All of our products are made by hand with love. Please allow up to 5-7 days for order processing. Orders placed after 2PM Central Standard Time will be shipped the next business day after the processing time, if placed Monday through Thursday. Processing time for orders placed Friday through Sunday will begin on that following Monday.

The processing time for orders placed on a holiday will begin on the next business day and shipped within 48 hours after the allotted processing time. We do not ship on Sundays or federal holidays. Selected shipping times are not based on order dates. Shipping timeframes start AFTER your order has shipped.

Do you accept returns or exchanges?

We do not accept returns or exchanges, and once your order has been placed, it cannot be canceled. If you are not 100% satisfied with your order please contact us at: orders@cakestrycosmetics.com. Please include your name and order number.

I have sensitive skin, can I use Cakestry Cosmetic products?

Our natural products were made with your sensitive skin in mind, and we use only the highest quality ingredients. Most of our clients love our products because we cater to sensitive types. But, we do understand that everyone’s skin if different. So, if you have concerns regarding your skin type, we recommend performing a patch test on a small unseen area of your skin for reassurance.

Why is there a slight variation in the color and texture of my products?

We use natural ingredients from the earth and each product is made by hand, so sometimes there may be a slight variation in color and texture. However, this does not affect the overall quality of the ingredients or the product.

My body butter melted, what do I do?

During warmer months, our body butters may melt slightly during the shipping process. Although the consistency may change, the quality does not. If this happens, refrigerate your butter for about 20 minutes, or less until butter is back solid.

What is the shelf life the products?

Body butters, body butter bars and body cupcakes all have a shelf life of up to 8 months. Bubble bath products have a shelf life of up to 5 months. However, we haven’t seen any of our products last that long. Most customers, use their products within 2 months or less.

I have a nut allergy, are Cakestry Cosmetic products made in a facility using nuts?

Many of our products contain or may have come in contact with shea nut butter, mango butter, cocoa butter and other nut products.

Do you offer custom orders?

We currently do not offer custom orders. However, that doesn’t mean that we never will. We want to hear your suggestions and requests. Please email all inquiries to: info@cakestrycosmetics.com